Privacy Policy Page

At Healthenest, we are deeply committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit or make a purchase from our website, mobile application, or any affiliated services (collectively, the "Platform"). By accessing or using Healthenest, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to improve your shopping experience and provide tailored services.

a. Personal Information

When you register or make a purchase, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Information (via secure gateways only)

b. Non-Personal Information

We also collect non-identifiable data such as:

• Browser type and version

• Device information

• IP address and location

• Pages visited and time spent

• Referral source

This data helps us analyze website performance and enhance user experience.

2. How We Use Your Information

Your data is used strictly to improve our services and ensure a smooth transaction process.

Purposes include:

• Processing and fulfilling orders

• Communicating order status and promotional updates

• Improving website functionality and personalization

• Detecting and preventing fraud or abuse

• Managing your account and preferences

• Providing customer service and support

We will never sell or rent your personal data to third parties.

3. Consent and Withdrawal

By submitting your personal information on Healthenest, you consent to its use for the stated purposes.

You may withdraw your consent at any time by:

• Emailing us at privacy@healthenest.in

• Unsubscribing from promotional emails via the footer link

• Deleting your account through our customer support

However, withdrawal of consent may limit your access to certain features or services.

4. Sharing Your Information

We only share your information with third parties under the following conditions:

• Service Providers: To logistics, payment processors, and CRM tools for order fulfillment and communication

• Legal Compliance: When required by law, court order, or to protect our legal rights

• Business Transfers: In case of a merger, acquisition, or sale of business assets

All third parties are bound by confidentiality and data protection obligations.

5. Data Security

We prioritize the safety of your information through multiple layers of protection:

• SSL encryption for all transactions

• Secure cloud-based servers

• Regular malware scans and firewall protection

• Restricted access to personal data

• Staff trained in data handling and privacy policies

Despite our best efforts, no method of transmission over the internet is 100% secure. We urge you to protect your account credentials and devices.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize returning users

• Remember login and cart details

• Track browsing behavior for analytics

• Show personalized recommendations

You can choose to disable cookies in your browser settings, but this may affect your browsing experience on Healthenest.

7. Your Rights Under Data Protection Laws

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Request data portability

To exercise these rights, contact us at privacy@healthenest.in with appropriate verification.

8. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements

Inactive accounts and unnecessary data are periodically reviewed and securely deleted.

9. Children’s Privacy

Healthenest is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with data, we will promptly delete it.

Parents or guardians may contact us to request the removal of such data.

10. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies separately before engaging.

11. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting.

• Significant changes will be communicated via email or website banners

• It is your responsibility to review this page periodically

The “Last Updated” date at the bottom of this page reflects the most recent changes.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact:

? Email: privacy@healthenest.in
? Phone: +91-XXXXXXXXXX
? Address: Healthenest Pvt. Ltd., [Insert Address], India
? Hours: Monday to Saturday | 10:00 AM – 7:00 PM