Term Conditions Page

Welcome to Healthenest. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services (collectively, the "Platform"). By accessing or using Healthenest, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our services.

These Terms are applicable to all users including customers, browsers, vendors, merchants, and content contributors.

1. General Overview

• Healthenest is an e-commerce platform specializing in health, wellness, skincare, and lifestyle products.

• The terms "we", "us", and "our" refer to Healthenest, while "you" refers to the user, buyer, or visitor of our platform.

• By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Eligibility

To use this platform, you must:

• Be at least 18 years of age or accessing the site under parental or legal guardian supervision.

• Have the legal capacity to enter into a binding contract.

• Use the website strictly for lawful purposes.

We reserve the right to refuse service to anyone for any reason at any time.

3. Account Registration

When creating an account on Healthenest:

• You must provide accurate, complete, and updated personal information.

• You are solely responsible for maintaining the confidentiality of your account login credentials.

• You agree to notify us immediately of any unauthorized use of your account.

We are not liable for any loss or damage arising from your failure to protect your account information.

4. Product Information and Pricing

We strive to display accurate product details including:

• Descriptions, images, ingredients, pricing, availability, and delivery timelines.

However, we do not guarantee that all information will always be error-free. In the event of a mistake:

• We reserve the right to correct any inaccuracies without prior notice.

• We may cancel orders if the product was listed at an incorrect price.

All prices are inclusive of applicable taxes unless stated otherwise.

5. Order Acceptance and Cancellation

• Your order is considered confirmed only after you receive a confirmation email from Healthenest.

• We reserve the right to refuse or cancel any order for reasons including product unavailability, payment issues, or suspected fraudulent activity.

If we cancel your order after payment has been received, the amount will be refunded to your original payment method.

6. Shipping and Delivery

• Delivery timelines are estimates and not guarantees.

• Delays due to logistics partners, natural calamities, or unexpected events are beyond our control.

• You agree to provide accurate delivery information to avoid shipment issues.

Please refer to our Shipping Policy for detailed guidelines.

7. Returns, Replacements & Refunds

All returns, replacements, and refunds are governed by our Return Policy. You are encouraged to read it in full before initiating any return request.

We reserve the right to deny returns that do not meet our eligibility criteria.

8. Intellectual Property Rights

All content on the Healthenest platform—including but not limited to:

• Text, images, graphics, videos, logos, icons, and software—is the property of Healthenest or its content suppliers.

You may not:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform without express written permission.

9. User Conduct and Restrictions

When using our services, you agree not to:

• Use the platform for any illegal or unauthorized purpose.

• Upload or transmit malicious code or viruses.

• Violate any local, national, or international laws.

• Harass, abuse, insult, harm, defame, or intimidate others.

• Misuse personal data or intellectual property of others.

Violation of these terms may result in termination of your access.

10. Third-Party Links

Our platform may contain links to third-party websites or services.

• These links are provided for convenience only.

• We do not endorse or take responsibility for the content or practices of third-party websites.

Accessing third-party services is at your own risk.

11. Limitation of Liability

Under no circumstances shall Healthenest, its directors, employees, affiliates, or suppliers be liable for:

• Any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the platform.

• This includes but is not limited to data loss, lost profits, business interruptions, or system failures.

12. Indemnification

You agree to indemnify, defend, and hold harmless Healthenest and its affiliates from any claims, demands, liabilities, or legal fees arising from:

• Your use of the platform

• Violation of these Terms

• Violation of any law or third-party rights

13. Modifications to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.

• Changes will be effective immediately upon posting.

• Continued use of the platform constitutes acceptance of the revised Terms.

You are responsible for checking this page periodically for updates.

14. Termination

We may terminate or suspend your account and access to services at our discretion, without prior notice, if:

• You breach these Terms

• Engage in fraudulent or abusive activity

• Misuse our services or violate applicable laws

All outstanding dues at the time of termination remain payable.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

16. Contact Information

For any queries related to these Terms and Conditions, please contact us at:

? Email: legal@healthenest.in
? Phone: +91-XXXXXXXXXX
? Hours: Monday to Saturday | 10:00 AM to 7:00 PM

Thank you for choosing Healthenest. We are committed to serving you with trust, integrity, and a focus on your well-being.